Returns & Exchanges

At PVL, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn apparel in its original packaging. If your new fashion piece isn't the perfect fit, we've made the return process simple and transparent.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack your items in their original packaging, ensuring all tags are still attached and the garment is in its original condition.

3

Ship It Back

Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects your return, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing